Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns on food items; however, we are committed to your satisfaction and will replace or refund orders that arrive damaged or incorrect.
Check Your Order
Inspect your shipment immediately upon arrival to ensure all pouches and shaker bottles are present and in good condition.
Report Issues
If your order is damaged or missing items, contact our support team within 7 days of delivery with your order number and photos of the package.
Resolution Verification
Our team will review your request and verify the shipment details to determine the best resolution, whether it be a replacement or a store credit.
Receive Replacement
Once approved, we will ship out a fresh batch of your favorite flavors or process a refund to your original payment method within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing